Four Ways To Claim Refunds For Holiday Cancellation30/04/2020
While, you are planning ahead to travel in 2020. You need to know that many holiday providers including airlines are suspending their services. But, there are best ways you can claim refunds for holiday cancellation.
Since, the COVID-19 or Coronavirus pandemic has hit globally. Many of the airline operators are now offering vouchers for flight cancellation or re-schedule flights.
However, it will not affect your consumer rights. There are four different ways you can claim refunds for holiday cancellation.
Before, you are considering to going ahead with any necessary steps. Make sure that you have reserved holidays with holiday providers or airlines directly and there are no third party tour operators involved.
Otherwise, the process may take longer than usual.
Four Different Ways To Claim Refunds For Holiday Cancellation
There are four different ways you can claim refunds for a holiday cancellation. At least, it will help you to get your money back instead of vouchers.
The first step to getting a refund is to contact with holiday providers or airlines directly. As, many holiday providers or airlines are now refunding their customers without a negotiation.
Once again this option will only work. If you have booked on your own, otherwise the process will take longer than expected.
Additionally, this will save plenty of time while you are considering to get a refund back. But, you will need to know this process can take a longer period.
So, you will have to wait and check for their responses.
If this process is not successful, you write to Retail Ombudsman to get involve.
Credit Card Provider
For an instance, purchases between £100 and £30k and it was on a credit card. Then, your card provider is jointly liable for the services you do not get what you paid for.
This policy is because of Section 75 of the Consumer Credit Act.
You can claim a full refund from the cerdit provider for cancelled flights and holidays. Explain the situation in writing.
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You can make a claim within six years of buying the service and it is still valid.
However, transactions for flights and hotels. You will need to make separate claims.
Before, you are eligible to make any claim. You will need to find out whether they have cancelled their services or not to process further.
For unsuccessful claims you can write to the Financial Ombudsman Service for free.
This process is very helpful to raise a dispute from your bank.
For an instance, if you have paid for a transaction with your bank card. Then, you are eligible to take advantages of Chargeback.
This process is also applicable for credit card purchases of less than £100.
But, you will need to aware that the guarantee offered by your card provider is not legally binding. You will need to contact with your card provider directly.
In order to, get a refund using Chargeback you will need to claim within 120 days of making the purchase.
In the event, of an unsuccessful claims you can write to the Financial Ombudsman Service for free.
Travel insurance is the last final remedy to get a refund back for cancelled flights and holidays.
However, you may have to pay an excessive fees to get a refund and providers have the right to refuse.
As, many of the insurance provider do not include Coronavirus within their policies. So, you will need to double check with their contract.
But, there are useful solutions can help you to overcome this issue.